FAQ for Clear,Fast Image Editing Decisions
Our FAQ section answers the most common questions about Image Retouch AI services, pricing, file formats, data security, and revisions—helping global brands and creators plan with confidence and move smoothly from brief to final delivery without delays.”
What is imageretouchai?
Image Retouch AI is an online image editing service provider serving retailers, photographers, and eCommerce businesses worldwide. If you have images that need professional editing, Image Retouch AI is here to help. We offer 24/7 image editing services at competitive prices while strictly maintaining delivery timelines. Simply send us your files, and we’ll deliver professionally edited images within 24 hours.
How Does it work?
You can easily upload your files via WeTransfer, Dropbox, or Google Drive and send us the download link along with your requirements to our official email address. If your files exceed 500 GB, please contact us to get access to our secure FTP server.
Do you have a free trial?
Yes, we offer a free trial. You can receive one free trial image per service category. For example, if you need background removal and shadow creation services, you can get two free trial images—one for each service. The trial is completely free, and no credit card is required.
Do you work on weekends?
We are available 24 hours a day, Monday through Saturday, and can start early or work late when needed. If a project requires weekend support, our team is also available on weekends.
What is the turnaround time?
Image Retouch AI delivers your images within 24 hours from the time of submission. Our production team works around the clock in shifts, ensuring most orders are completed well before the 24-hour deadline. If there is any unexpected delay, we will notify you in advance and provide an updated delivery time.
What about your image privacy?
Your images are fully secure with Image Retouch AI. We store your files for only three days to allow for revisions or improvements if needed. After three days, all files are permanently deleted from our servers. We never disclose client information or share images with third parties. Your privacy and data are 100% secure with us.
What types of editing do we do?
Image Retouch AI provides a full range of image editing services, including background removal, shadow creation, resizing, mannequin removal, image masking, ghost mannequin effects, image retouching, eCommerce image editing, and much more.
What if I'm not satisfied with the work?
Revisions are completely free. We will revise any image until you are 100% satisfied. Your satisfaction is our top priority.
How about your daily delivery capacity?
We have 65 workstations and over 200 skilled employees, enabling us to deliver more than 10,000 images per day.
can I request revisions to the edited images?
Yes, we provide revisions to ensure your final images meet your expectations. Simply share your feedback, and our team will make the necessary adjustments.
Do you have any guidelines for submitting images for editing?
For optimal results, please submit high-resolution images in JPEG, PNG, or RAW formats. Providing clear instructions and detailed editing requirements helps us deliver the highest quality results.
How do I become a partner or collaborator with Image Retouch Ai?
If you’re interested in partnering or collaborating with us, please reach out via our contact page or email. We welcome opportunities for long-term business relationships and collaborations.
How can I make a payment?
We offer multiple payment options, including credit cards, PayPal, and bank transfers. Payment details are provided upon order confirmation, and all transactions are securely processed.
